Zeleration Technology provides automated system management, network monitoring, and technical services, enabling your business to eliminate or reduce the need for full-time IT employees.
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Our ZOBOT technology leverages machine learning and AI-driven diagnostics to deliver faster and more reliable IT support, ensuring that technology operates smoothly and reduces the total cost of ownership. This automated system (BOT) diagnoses, optimizes, and assists technicians in troubleshooting IT systems across various operational zones within your business.
It does not matter if you are a one-person or an established business with hundreds of employees; computing's role is always the same: increasing productivity. Keeping your computing hardware and software running smoothly and securely is critical to achieving that goal, and that is precisely what we do.
Our extensive experience providing technology solutions for small and medium-sized businesses demonstrates that exceptional results can also be achieved within your budget.
"Over the past 25 years, we have become a trusted partner and strategic resource for all our clients - regardless of their size or industry. There is no sales pressure or cost to learn more about us. If you're ready, schedule a complimentary meeting today or browse our website to learn more. You may also upload your current IT budget or request a proposal, and we will provide a complementary analysis."
Justin Higgins
Founding Partner
WHY ZELERATION?
Real World Experience
We don't guess! We understand which technologies work best for different budgets in real-world conditions. Our Managed Technology Stack, monitored by ZOBOT, has a proven track record, having been used by thousands of business users across dozens of industries for over 25 years. Accelerate implementation and minimize risk through network equipment standardization and comprehensive automated monitoring provided by a fully redundant 24/7/365 Service Organization.
Affordable & Transparent Hourly Rates \ Customized Bundles \ Add-on Options
We offer competitive hourly rates and industry-leading Service Level Agreements (SLAs), which are available to review on this website without an RFP or contract. Client's typical savings on system maintenance tasks range from 50% to 80% less than your current full-time IT staff, including ongoing training and benefits.
Vendor Neutral
We serve as your IT department and maintain a vendor-neutral stance, ensuring that our guidance aligns with your business goals. Unlike many competitors, we do not engage in vendor sales promotions or require clients to enter lengthy contracts. This approach allows us to consistently prioritize your needs and fosters the trust necessary for long-term partnerships. It’s essential to build confidence that your IT department not only understands its work but is also aligned with your business objectives—never implementing technology just for the sake of it!
Executive Sessions \ Management Reports
Technology moves faster than ever, but not everything works as advertised. If you are a decision-maker for your company and are having trouble keeping up with the pace of innovation, our one-on-one executive sessions are a perfect resource. These sessions provide technology overviews from both the vendor's and customer's perspectives, so you don't waste time learning about technology you may never use or, worse, do not need.
Management Reports are standard for all Zeleration ZOBOT customers and include:
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Alerts Summary Report – Quick overview of all triggered alerts.
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Patch Management Report – Shows missing or installed patches and their statuses.
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Hardware Inventory Report – Details on system specs and hardware assets.
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Software Inventory Report – List of installed applications across devices.
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Ticket Summary Report – Provides ticket counts, statuses, and response times.
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SLA Performance Report – Tracks service-level compliance and response.
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Customer Satisfaction Report – Reflects feedback and satisfaction scores.
By partnering with Zeleration, businesses can offload the responsibility of managing their IT infrastructure and daily support and focus on their core operations.
Managed Service Providers (MSP) bring expertise, scalability, and cost-effectiveness, allowing businesses to benefit from the latest technologies and industry best practices without requiring extensive in-house resources.
Zeleration's Network Operation Center has fully integrated our managed technology services into Ubiquiti Networks and ZOBOT Monitoring Hardware. Ubiquiti Unifi OS is a true multi-application network operating system: Robust Firewall and IPS Security, Fast and Stable Networking, Integrated Camera Protection, Phone System, and Physical Access Controls in a single integrated interface.
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For new customers, our automated discovery, identification, and reporting agent (ZOBOT) will show you exactly where resources are needed. We can seamlessly transition your old network or send you a preconfigured network.
Zero Trust Security is based on the principle of maintaining strict access controls by not trusting any user or device by default - regardless of being inside or outside the network.
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War Room is the first secure video conferencing designed with Zero Trust principles. The privacy of your participants, either inside or outside your organization, is cryptographically assured.
